Privacy Policy
Effective: March 4, 2026
Lumetra Med Spa is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book services, or engage with our free skin assessments.
1. Information We Collect
We gather personal data you voluntarily provide, such as your name, email address, phone number, skin concerns, and appointment details during consultations or bookings. We also collect non-personal data like IP addresses, browser types, and usage analytics via cookies to improve our site experience.
2. How We Use Your Information
Your data helps us personalize your skin analysis, process bookings, send promotional offers (with opt-out options), and enhance our services. We use it internally for customer support, marketing, and operational improvements, always prioritizing your treatment journey.
3. Sharing Your Information
We do not sell your data. It may be shared with trusted service providers (e.g., booking platforms, email tools) under strict confidentiality agreements. In cases of legal requirements or business transfers, disclosure may occur with your consent where possible.
Data Security
We implement reasonable security measures like encryption and access controls to protect your information. However, no online transmission is fully secure, so we cannot guarantee absolute protection.
5. Your Rights and Choices
You can access, update, or delete your data by contacting us. Opt out of marketing emails via unsubscribe links.
6. Cookies and Tracking
Our site uses cookies for functionality and analytics. Manage preferences via browser settings or our cookie banner.
7. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect their data.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.
9. Contact Us
If you have questions, contact us at enquiry@lumetraspa.com